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Getting your business to stand out on Google in Canada can be a game-changer. To improve your Google My Business ranking in Canada, focus on completing your profile fully, gathering positive reviews, and posting regular updates. Utilizing this free tool along with an SEO specialist is a must-have for any Canadian business looking to attract more local customers.

Google My Business is like a digital storefront. It shows up when people search for businesses like yours nearby. By filling out all the details about your hours, location, and services, you make it easier for customers to find you. Plus, it tells Google more about your business, which can help you show up higher in search results.

Reviews play a big role in your ranking too. I always encourage businesses to ask happy customers to leave a review. It’s not just about the star rating – Google likes to see that your business is active and engaging with customers. Responding to reviews, both good and bad, shows that you care about customer feedback.

Key Takeaways

  • Fill out your Google My Business profile completely with accurate info
  • Get more positive reviews and respond to all customer feedback
  • Post updates and photos regularly to keep your listing fresh and engaging

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Setting Up Your Google My Business Account

Getting your Google My Business account set up properly is key to ranking well in local searches. I’ll walk you through the main steps to create your profile and optimize it for better visibility.

Creating and Claiming Your Business Profile

To start, I’ll go to the Google Business Profile website and click “Manage now”. I’ll enter my business name and choose the right category. If my business doesn’t show up, I’ll add it as a new listing. I’ll fill in my address if I have a physical location, or choose “I deliver goods and services to my customers” for a service area business.

Next, I’ll add my phone number and website. Google will then ask me to verify my business. They might send a postcard with a code to my address, or offer instant verification through my Google Search Console account. I’ll follow the steps to complete verification, which proves I own the business.

Optimizing Your GMB Profile Information

With my profile claimed, I’ll focus on adding complete and accurate info. I’ll upload high-quality photos of my business, products, and services. In the “From the business” section, I’ll write a clear, keyword-rich description of what I offer.

I’ll make sure my business name, address, and phone number match what’s on my website. I’ll set my correct business hours, including special hours for holidays. If I have specific services or products, I’ll list them out. I’ll also add attributes that apply to my business, like “Free Wi-Fi” or “Wheelchair accessible”.

Building Strong Local Signals

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To boost my local relevance, I’ll get my business listed in local directories and review sites. I’ll make sure my info is consistent across all platforms. I’ll encourage happy customers to leave Google reviews, and I’ll respond to all reviews promptly.

I’ll create local content on my website and Google posts. This can include blog posts about local events or pages targeted to nearby cities. I’ll also link to local organizations and partners when it makes sense.

On my website, I’ll add schema markup for my business info. This helps Google understand and display my business details. I’ll also embed a Google Map of my location on my contact page to reinforce my local presence.

Enhancing Online Presence and Engagement

Boosting your online visibility and connecting with customers is key to improving your Google My Business ranking in Canada. Let’s look at some effective ways to do this.

Generating and Responding to Google Reviews

Getting more reviews can really help your business stand out. I suggest asking happy customers to leave a review after their visit. Make it easy by giving them a direct link to your Google review page.

When you get reviews, good or bad, it’s important to respond quickly. For positive reviews, I say a simple “thank you” and mention something specific about their visit. This shows you care.

For negative reviews, I always apologize and offer to make things right. I try to move the conversation offline by asking them to contact me directly. This helps solve issues without a public back-and-forth.

Harnessing the Power of GMB Posts

Google My Business posts are a great way to share news and offers. I make sure to post at least once a week to keep my profile fresh.

I use a mix of post types:

  • What’s New: Updates about my business
  • Events: Any special events I’m hosting
  • Offers: Sales or promotions
  • Products: Highlighting specific items I sell

I always include eye-catching images and clear calls-to-action in my posts. This helps grab attention and drive engagement.

Utilizing Q&A and Messaging

The Q&A feature on Google My Business is a handy tool. I check it often and answer any questions quickly. This shows I’m responsive and helps potential customers learn more about my business.

I also use the messaging feature to chat with customers in real-time. It’s a great way to answer quick questions and build relationships.

To make the most of these tools, I:

  • Set up alerts so I don’t miss any messages
  • Create a list of common questions and answers to save time
  • Use a friendly, helpful tone in all my replies

By staying active and engaging with customers through these features, I’ve seen a big boost in my visibility on Google Maps and Search.

Content and Visibility Optimization

A strong Google My Business profile needs eye-catching visuals, accurate categorization, and smart use of keywords. These elements work together to boost your local ranking and attract more customers.

Incorporating Photos and Videos

I recommend adding high-quality photos and videos to my Google My Business profile. This visual content grabs attention and gives potential customers a better sense of my business. I make sure to upload clear images of my products, services, and storefront. Short videos showcasing my work or giving a tour of my location can be very effective.

I aim to add new photos regularly to keep my profile fresh. Google likes to see active profiles, so this can help my ranking. I also add captions to my photos to make them more informative and boost my SEO.

Selecting Primary and Secondary Categories

Choosing the right categories for my business is key. I pick a primary category that best describes my main offering. Then I add relevant secondary categories to cover other aspects of my business.

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For example, if I run a café that also sells baked goods, I might choose:

  • Primary: Café
  • Secondary: Bakery, Coffee shop

I’m careful not to add categories that don’t apply to my business. Being too broad can hurt my ranking for my main services.

Strengthening Local SEO With Keywords

I use keywords strategically in my Google My Business profile to improve my local SEO. I start by doing keyword research to find terms people use when searching for businesses like mine in my area.

I add these keywords naturally to my business description, posts, and photo captions. I focus on local terms, like my city or neighbourhood name. I also include words that describe my products or services.

For example, if I run a pizza shop in Toronto, I might use phrases like:

  • “Best wood-fired pizza in Toronto”
  • “Authentic Italian pizza delivery in Kensington Market”

I avoid stuffing my profile with too many keywords, as this can look spammy and hurt my ranking.

Monitoring Performance and Competitor Analysis

Keeping tabs on your Google My Business performance and sizing up the competition is key to staying ahead. I’ll show you how to track insights and tweak your strategy based on what the data tells you.

Tracking Insights on GMB

I start by checking my GMB Insights regularly. This tool shows me how many people find my business in search results and maps. I pay close attention to the number of calls, website clicks, and direction requests. These metrics tell me if my listing is working hard for me.

I also look at my discovery and direct searches. Discovery searches happen when people find me while looking for a product or service. Direct searches mean they searched for my business name. A rise in discovery searches often means my local ranking is getting better.

Photos are big too. I make sure to upload fresh, high-quality images often. GMB tells me how many views my photos get compared to similar businesses. This helps me know if I’m catching people’s eyes.

Adjusting Strategy Based on Analytics

I use the data from GMB Insights to fine-tune my approach. If I see a drop in website clicks, I might need to update my description or add a special offer to my listing. Low direction requests could mean I need to check if my address is correct and easy to find.

I keep an eye on the local pack in SERPs too. This is the box that shows up in Google search with a map and top local businesses. If I’m not there, I look at who is and what they’re doing right. Maybe they have more reviews or use better keywords in their listing.

I also watch for changes in popular search terms people use to find my business. This helps me adjust my GMB categories and the services I list. By staying on top of these trends, I can make sure my listing matches what people are looking for.

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