how to fix the err_connection_reset error in chrome

Encountering browser errors can disrupt your internet browsing experience, and one such error that Chrome users may encounter is the ERR_CONNECTION_RESET error. This error indicates that the connection between your browser and the website’s server was interrupted unexpectedly. In this article, we’ll explore common causes of the ERR_CONNECTION_RESET error and provide troubleshooting steps to help you resolve it and get back to seamless browsing.

Check Your Internet Connection

1. Check Your Internet Connection

Before delving into troubleshooting, ensure that your internet connection is stable and functioning properly. Verify that other devices connected to the same network can access the internet without issues. If your internet connection is unreliable or experiencing disruptions, it may be the underlying cause of the ERR_CONNECTION_RESET error.

2. Clear Browser Cache and Cookies

Cached data and cookies stored in your browser can sometimes become corrupted or outdated, leading to connectivity issues. Clearing the browser cache and cookies can help resolve these issues and improve the browsing experience. To clear cache and cookies in Chrome, navigate to Settings > Privacy and security > Clear browsing data, select the desired time range, and check the boxes for “Cookies and other site data” and “Cached images and files.”

3. Disable Browser Extensions

Browser extensions or add-ons installed in Chrome may conflict with website connections and trigger the ERR_CONNECTION_RESET error. Temporarily disable all browser extensions and restart Chrome to see if the error persists. If the error is resolved after disabling extensions, re-enable them one by one to identify the problematic extension.

4. Disable Antivirus or Firewall

Antivirus or firewall software installed on your computer may sometimes block connections to certain websites, resulting in the ERR_CONNECTION_RESET error. Temporarily disable your antivirus or firewall software and check if the error persists. If disabling antivirus or firewall resolves the error, adjust the settings to whitelist the affected website or configure exceptions for trusted connections.

5. Flush DNS Cache

Flushing the DNS cache on your computer can help resolve DNS-related issues that may trigger the ERR_CONNECTION_RESET error. Open the Command Prompt as an administrator and type the command “ipconfig /flushdns” to flush the DNS cache. Press Enter to execute the command and wait for the process to complete. Once done, restart your computer and check if the error persists.

6. Reset TCP/IP Stack

Resetting the Transmission Control Protocol/Internet Protocol (TCP/IP) stack can help resolve network-related issues, including the ERR_CONNECTION_RESET error. Open the Command Prompt as an administrator and type the following commands one by one, pressing Enter after each command:


netsh winsock reset

netsh int ip reset


After executing the commands, restart your computer to apply the changes and check if the error is resolved.

7. Update Network Drivers

Outdated or incompatible network drivers can sometimes cause connectivity issues and trigger browser errors. Update your network drivers to the latest version available from the manufacturer’s website. Alternatively, you can use built-in Windows tools or third-party driver update software to automatically update your network drivers.


The ERR_CONNECTION_RESET error in Chrome can be frustrating, but by following these troubleshooting steps, you can often resolve the issue and restore normal browsing functionality. Whether it’s clearing cache and cookies, disabling browser extensions, or updating network drivers, these methods offer effective solutions to address the underlying causes of the error. If the error persists despite troubleshooting efforts, consider reaching out to your internet service provider (ISP) or seeking assistance from technical support professionals for further assistance.

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